Amazon Help on Twitter: "@TheTyChapman Hi there! We are sorry for the kind of experience you are going through. We recommend you to disconnect the device completely and reconnect it to check
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Amazon.com: Fire Stick TV Power Adapter, USB Power Cord for Fire TV Stick 4K, Fire TV Stick Lite, Fire TV Stick, Fire TV Ultra 4K, from TV USB Port (Eliminates AC Outlet
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Amazon Fire TV Stick 4K supports external USB drives and USB peripherals via an OTG cable | AFTVnews
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